{"id":11,"date":"2026-08-27T03:31:53","date_gmt":"2026-08-27T07:31:53","guid":{"rendered":"https:\/\/www.movejack.com\/us\/frequently-asked-questions\/"},"modified":"2026-10-02T19:43:34","modified_gmt":"2026-10-02T17:43:34","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.movejack.com\/us\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n<section class=\"wp-block-group mj-lhero is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"mj-lhero__inner\">\n\t\t<p class=\"mj-eyebrow mj-eyebrow--deep mj-eyebrow--rule\">Common questions<\/p>\n\t\t<h1 class=\"mj-lhero__title\">The questions we get most often.<\/h1>\n\t\t<p class=\"mj-lhero__lead\">About your data, the cost and everyday use. For the story behind the app: <a href=\"\/us\/why-movejack\/\">why MoveJack exists<\/a>. Question not here? <a href=\"\/us\/contact\/\">Ask us directly<\/a> &mdash; you will hear from someone who knows the app. How the <a href=\"\/us\/mileage-log\/\">mileage tracker app<\/a> records your trips is on a page of its own.<\/p>\n\t<\/div>\n\t\n<\/section>\n\n\n\n<section class=\"wp-block-group mj-faq is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group mj-faq__inner is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\n\t\t<div class=\"wp-block-group mj-faq__intro is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-head-sm-font-size\">Data and privacy<\/h2>\n\t\t\t\n\t\t<\/div>\n\t\t\n\n\t\t\n\t\t<div class=\"wp-block-group mj-faq__list is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t\t\t\t\t\t\n\t\t\t<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What happens to my data?<\/summary>\n\t\t\t\t\n\t\t\t\t<p class=\"wp-block-paragraph\">Your trips stay with you, on your own phone, not on our servers. <a href=\"\/us\/privacy\/\">How that works technically<\/a>.<\/p>\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What if I lose my phone?<\/summary>\n\t\t\t\t\n\t\t\t\t<p class=\"wp-block-paragraph\">With your own backup you put your trips back on a new phone. Because your trips stay with you and MoveJack keeps no central copy, you make that backup yourself: create a backup file in the app under My data and keep it somewhere other than your phone. The file is not encrypted, so keep it somewhere you trust.<a class=\"mj-mpi\" href=\"\/us\/fact-register\/backup-and-new-phone\/\" aria-label=\"Explained in MovePedia: Backup and new phone\" title=\"Explained in MovePedia: Backup and new phone\"><span class=\"mj-mpi__i\" aria-hidden=\"true\">i<\/span><\/a> For your records, also export to Excel or PDF now and then; by default the app reminds you on the 1st of every month.<\/p>\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I take my data with me?<\/summary>\n\t\t\t\t\n\t\t\t\t<p class=\"wp-block-paragraph\">Yes. You export to Excel or PDF yourself, whenever you like &mdash; entirely under your control.<\/p>\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n<\/section>\n\n\n<section class=\"wp-block-group mj-faq is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group mj-faq__inner is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\n\t\t<div class=\"wp-block-group mj-faq__intro is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-head-sm-font-size\">Cost<\/h2>\n\t\t\t\n\t\t<\/div>\n\t\t\n\n\t\t\n\t\t<div class=\"wp-block-group mj-faq__list is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t\t\t\t\t\t\n\t\t\t<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What does MoveJack cost?<\/summary>\n\t\t\t\t\n\t\t\t\t<p class=\"wp-block-paragraph\">The first three days are free, with no account. After that you pick a term: monthly, every six months or yearly. On iPhone MoveJack costs $6.99 a month, $39.99 every six months or $59.99 a year; on Android $8.99 a month, $49.99 every six months or $79.99 a year. Payment and cancelling run through the App Store or Google Play.<\/p>\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How much can I deduct or be reimbursed?<\/summary>\n\t\t\t\t\n\t\t\t\t<p class=\"wp-block-paragraph\">As an example, at 1,000 miles in every month of 2026 (6,000 miles at 72.5 cents and 6,000 at 76 cents), the 2026 standard mileage rates add up to $8,910 for the year \u2014 reimbursed tax-free under an accountable plan, or deducted on Schedule C if you are self-employed, as long as you can substantiate the trips. <a href=\"\/us\/mileage-deduction-guide\/\">More in the guide<\/a>.<\/p>\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Is there a more expensive tier with more features?<\/summary>\n\t\t\t\t\n\t\t\t\t<p class=\"wp-block-paragraph\">No. Every term includes everything. You pay for the length, not for the features.<a class=\"mj-mpi\" href=\"\/us\/fact-register\/prices-and-terms\/\" aria-label=\"Explained in MovePedia: Prices and terms\" title=\"Explained in MovePedia: Prices and terms\"><span class=\"mj-mpi__i\" aria-hidden=\"true\">i<\/span><\/a><\/p>\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n<\/section>\n\n\n<section class=\"wp-block-group mj-faq is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"wp-block-group mj-faq__inner is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\n\t\t<div class=\"wp-block-group mj-faq__intro is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-head-sm-font-size\">Everyday use<\/h2>\n\t\t\t\n\t\t<\/div>\n\t\t\n\n\t\t\n\t\t<div class=\"wp-block-group mj-faq__list is-layout-flow wp-block-group-is-layout-flow\">\n\t\t\t\t\t\t\t\t\t\n\t\t\t<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do I need any hardware?<\/summary>\n\t\t\t\t\n\t\t\t\t<p class=\"wp-block-paragraph\">No. No box in the car and no OBD dongle. Your phone records the trip, and you carry it anyway.<\/p>\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can it separate business from personal?<\/summary>\n\t\t\t\t\n\t\t\t\t<p class=\"wp-block-paragraph\">Yes, by itself. Enter your home and work address and MoveJack works out what is personal, business or commuting.<\/p>\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I produce reports for my accountant?<\/summary>\n\t\t\t\t\n\t\t\t\t<p class=\"wp-block-paragraph\">Yes. Per period, vehicle or client, as Excel or PDF, ready to send.<\/p>\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Is MoveJack available for Android?<\/summary>\n\n<p class=\"wp-block-paragraph\">Yes. Since September 2, 2026 MoveJack is in the Google Play Store, and in the App Store for iPhone.<a class=\"mj-mpi\" href=\"\/us\/fact-register\/iphone-and-android\/\" aria-label=\"Explained in MovePedia: iPhone and Android\" title=\"Explained in MovePedia: iPhone and Android\"><span class=\"mj-mpi__i\" aria-hidden=\"true\">i<\/span><\/a> Both versions record trips and hours on the device itself.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Are all MoveJack features available on both iOS and Android?<\/summary>\n\n<p class=\"wp-block-paragraph\">Almost. Trips, hours, time on site, vehicle recognition, reports, CO&#8322; and the trip score are on both. The personal assistant runs on iPhone only for now, because it needs the language model on the device itself.<\/p>\n<\/details>\n\n\t\t\t\t\t<\/div>\n\t\t\n\t<\/div>\n\t\n<\/section>\n\n\n\n<section class=\"wp-block-group mj-pcta is-layout-flow wp-block-group-is-layout-flow\">\n\t\n\t<div class=\"mj-pcta__card\">\n\t\t<div>\n\t\t\t<h2>Rather just try it?<\/h2>\n\t\t\t<p>Three days free, no account. Most questions answer themselves in that week.<\/p>\n\t\t<\/div>\n\t\t<div class=\"mj-pcta__action\">\n\t\t\t<a class=\"mj-btn-ink\" href=\"https:\/\/www.movejack.com\/us\/get\/\">Try 3 days free<\/a>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/section>\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>Common questions The questions we get most often. About your data, the cost and everyday use. For the story behind the app: why MoveJack exists. Question not here? Ask us directly &mdash; you will hear from someone who knows the app. How the mileage tracker app records your trips is on a page of its [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-product","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.movejack.com\/us\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.movejack.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.movejack.com\/us\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.movejack.com\/us\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":10,"href":"https:\/\/www.movejack.com\/us\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":154,"href":"https:\/\/www.movejack.com\/us\/wp-json\/wp\/v2\/pages\/11\/revisions\/154"}],"wp:attachment":[{"href":"https:\/\/www.movejack.com\/us\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}