Working hours and visits

What is a visit?

Every trip with a known end address produces a visit. The arrival is the end of that trip, the departure is the start of your next trip, and the duration is the time in between. As long as there is no next trip yet, the visit keeps running.

A visit is therefore a calculation from your trips. The app does not store visits separately.

Hours per client

If you give an address the type Client, you can view visits per client. In Visits you search by address, or choose a client.

• The Hours claim tile on the home screen shows this month’s visit hours at clients, times your hourly rate.
• The Client declaration puts trips, travel time and time on site together, with amounts. See claiming.

You set your hourly rates under Menu › Driver › Rates: an hourly rate for time on site and an hourly rate for time on the road. They are set to zero by default.

Travel time and time on site

Travel time is the duration of your trips. Time on site is the duration of your visits. In the client declaration they are listed separately, each with its own rate.

Adjusting

Because visits come from trips, you adjust them through your trips and addresses. A visit itself has no edit screen.

• Merging two trips with a short stop between them means that stop is no longer a visit.
• Splitting a trip turns the split point into a new visit.
• Giving an address a name and type changes what the visit is called and whether it belongs to a client.